The Lacking of Soft Skills and PR Among Our Peeps

My view is that at times,  as part of our "working hazards", we do get close encounters with those I consider unprofessional, no decorum or respect for others. We're talking about (assumingly) educated people tau!

"No need to set up meeting with my Boss or Director. We decide and WEEE recommend!" (Alternatively, I can recommend you rephrase your statement to "You're very much welcomed to do so. Do you have his/her PA's number? However, for your information, our internal process is where XXXX")

"What for? I don't have time to send your document! I don't now where I put it"
(Hmmm, you can say it a more diplomatic and nicer way lar woman! Plus, not knowing where you've placed a document shows your inept and inefficiency in organising your work)

Talking to my friends about it, it seems that this behaviour is very much widespread across industries in our country. Bankers dealing with corporate clients with over RM50mil nettworth boleh hentak-hentak phone and berteriak at the client. Customers criticising products openly but later on kata suka pulak. Have we become so desensitized in dealing with people? Pelik-pelik.

PR and soft skills are key in maintaining rapport with people regardless ada relationship or not. Whereever you go, you are the face of your firm/company/business/family etc.

I think orang stress sebab GST kots...Maybe tak cukup sumin sumin at home kots...

You know what, I can continue over-analysing it and sooooo many "kots" will come up...I don't care if you have to do it with a tree to take the edge off! Cakap tu elok-elok. I have to remind my staff that when encountering such people, we shouldn't lower our class to such uncouth people. Just maintain our cool and tone when speaking. If need be, be firm and cut the conversation short. These kind of people are insignificant. There will be a time when we will be the ones to one-up these kind of people.

p.s.: By the way, these kind of behaviours in all recent occasions were exhibited by WOMEN! Shame on you! Booooo!

Johor Day Trip

Watching the coronation the other day, can't help recall my first visit to Johor was almost 20 years ago. Back then it was because I was offered a place in STF, where I only lasted for a few months, before I decided to come back to KL. 

So, recently, when one of my working trips required me to go down to Johor, I was not expecting how much Johor has changed. Definitely progress is good and Johor is developing for the better. International schools being set up in the State, many major, modern and high-classed developments underway and a dramatic increase in the hustle and bustle of Johor (don't think the jams are plus points though. Something unavoidable for the sake of progress).

Throughout my day trip, Husbie forwarded screen shots of his kakao chats with his ASAS gang...

"Apa makanan best boleh beli tapau kalau singgah muar?"

"Mee bandung, mee rebus, yong tau foo goreng, asam pedas"

"Lontong, sambal goreng jawa"

"Murtabak singapore, apam balik, kopi 434"

"Kadang2 ada orang jual kupang tepi jalan..murah jugak...balik rebus atau buat sambal best"

Haiz, untuk tekak suami, anything.

Only thing is...there are no R&Rs or pit stops along Muar. In order to sample such fares, I would have to drag my bosses and drive into Muar town itself. So scratch that, just borong at one of the R&Rs. Lady boss belanja...borong buah and macam-macam jajan. I, however, managed to tapau one packet of mee bandung for Husbie. 

Ok larr tuuu...next time yer cayang!

Mee Bandung, too pedas for Husbie to handle.